Services

Human Relations

Human relations focuses on human interactions and developing mutually beneficial relationships. We help people create an environment where they trust their judgment. PBBD Enterprises provides specialized services: coaching, training, consulting, counseling, quality advising, mediating, and facilitating for the essential functions of human resources management, EEO and OFCCP audits, employment law regulations, fair employment practices, and workforce diversity. Professional services include all facets of personnel management such as legal liability audits, assessing compliance with employment law regulations, and independent fact finding for investigating complaints and allegations of workplace misconduct. We work as adjuncts to existing human resources staff and consultant to companies without workforce development staff. Technical assistance is available in the following personnel areas: equal employment opportunity, work force diversity, recruitment, interviewing, and selection of employees, orientation of new employees, developing personnel policies and procedures, human resource planning, career planning, training and development, leaves of absence, grievances and disciplinary action.

Our specialty is employee relations and civil treatment. A Workplace Advocate, our services are designed to help the employee and employer resolve workplace problems. For the employee: you learn how to cope with all aspects of the work environment; coworkers, supervisors, corporate culture, and career management. You gain skills to help you work better, get noticed, and move up the ladder. For the employer: you receive advice on the legal aspects of diversity and people development, fair employment treatment, including employee appraisal, discipline and termination. You are able to develop and maintain a productive and harmonious workplace.

PBBD clients are empowered with skills to handle the variety of contingencies in a diverse workforce, including: age, race, sex, disability, religions, hostile work environment, termination, wrongful discharge, and EEO compliance.

Staff Training And Development

We use coaching, training and consulting, to develop customized in-house training programs that will increase awareness and knowledge in basic supervisory skills, managing diversity, and employment law regulations. The training is targeted to managers, supervisors, lead persons, and potential leaders. Classroom training establishes explicit goals and requires active participation to provide immediate reinforcement of learning. The objective is to give managers and supervisors skills to minimize employee complaints and charges of discrimination. Training programs include a wide range of topics:

4 Equal Opportunity Training - Beyond the law, how EEO compliance is a fundamental aspect of sound management;

4 Work Force Diversity - How to work efficiently with people whose values, opinions and priorities are different;

4 Targeted Selection - Managing the recruitment process for new hires and promotions, including interview, evaluation and selection;

4 Handling Discipline and Termination - Avoiding wrongful discharge and potential lawsuits, legal obligations and restrictions;

4 Sexual Harassment - Defense strategies to prevent, identify and reduce liability; and Hostile Work Environment - How to identify and prevent;

4 Employee Orientation - Improving attitude, productivity and retention with realistic expectations;

4 Job Descriptions - Use and function for effective hiring and performance evaluation, defining actual duties for the job;

4 Performance Appraisal - Setting and measuring job standards, writing reviews, motivating and disciplining employees; and

4 Fundamentals of Employment Law - Documentation, ADA, FMLA, attendance, complaints, privacy, references, retaliation, and personal responsibility.

Internal Investigations

Experienced EEO Investigators and Human Relations Consultants, PBBD Enterprises provides independent judgment and objectivity, technical expertise, and analytical skills to our clients. A summary report is prepared that includes remedial action to take if harassment, discrimination or other illegal practices or behaviors exist. The overall atmosphere of the workplace will be improved when a thorough, objective investigation is conducted.

Workplace Advocacy Programs

PBBD services are designed to help both the employee and employer resolve workplace problems that impact job performance. We develop customized Workplace Advocacy Programs to create an environment that facilitates equal opportunity and fair treatment for all employees in a diverse workplace. Employees and managers have a positive, safe forum for voicing their concerns regarding a broad range of social and professional issues affecting the workplace. Most problems between an employee and their employer are caused by misunderstandings and unclear communication. Participants can receive a confidential, personalized e-mail response to their inquiries on how to resolve their workplace differences and return to being highly motivated, productive employees. With Workplace Advocacy Programs, employees and managers are able to turn work force differences into advantages. A resource for the employee and the employer, custom-tailored advocacy programs are designed to help both managers and employees resolve workplace problems. As your Workplace Advocate we will:

4 develop organized, proactive solutions for workplace issues;

4 help organizations understand that diversity is a business and organizational necessity for success;

4 add an atmosphere of support to the workplace by promoting fair and equal treatment;

4 be accessible and able to hear employee complaints;

4 identify instances of harassment and inappropriate behavior;

4 investigate a charge of sexual harassment or discrimination;

4 seek to avoid or reduce liability, and increase morale by interceding to dispel any suspicion and perception of favoritism;

4 define proactive strategies and techniques for eliminating barriers between inter-cultural groups and resolve inter-group conflict; and

4 seek to protect possible future victims from discrimination and sexual harassment by making the company aware of potential liability and preventive measures.

Workplace Advocacy Programs provide sound solutions and practical advice for creating a work force environment where people take personal responsibility for a variety of conditions and activities, and can achieve their fullest potential regardless of the many ways they may differ from each other.

Personal, Professional and Business Coaching

We help individuals improve their performance and enhance their quality of life through personal coaching to maximize personal and professional development. Coaching clients receive on-going assistance and advice to help them develop the tools, support and structure they need to achieve better results. We also help clients set better goals and then reach those goals. Clients typically have fewer problems and are better able to focus on what's going to make them the most successful, personally and professionally. Clients are better able to manage the personal and professional sides of their lives. Clients are guided through evaluation and behavioral assessment to clarify their strengths and weaknesses.

Career professionals receive confidential, personalized answers to their career management, human rights, civil treatment, and workplace survival questions. We coach clients on their rights and responsibilities at work. As a career professional, you will learn to recognize, interpret, and decode subtle, informal performance evaluations that impact your career. You learn to assess your situation, take control, and redirect your career path. Clients are able to refocus their energy, reevaluate their goals, and assume a more proactive role in developing an arsenal of portable, marketable skills. Through coaching, you are able to identify and overcome any weakness that could hold you back on the job, while enhancing your strengths. Coaching supports the individual in making change and taking action.

Personal coaching will stimulate smart, new ideas from the CEO about effectiveness and growth, helping to boost personal performance and revitalize the corporate culture. Coaching also helps the CEO review their options for handling difficult situations. Clients are provided with objective, unbiased feedback on dealing with specific organizational and personal issues. CEO coaching combines counseling with an emphasis on leadership development and effectiveness.

Coaching helps the entrepreneur renew their energy and challenges them to be even more effective. Business owners find they do not have to go it alone when the demands of owning a business increase. Entrepreneurs have the personal advantage of a mentor and confidante.

The philosophy of coaching is that career professionals, CEOs and entrepreneurs can discover what they really want and how they can get it faster and easier when they have a coach. Our clients receive the benefit of valuable expertise gained through our many years of experience ranging from employee, manager, senior level director, CEO, business owner, and management consultant. Coaching may include consulting, but also requires that the client make changes based on insight and knowledge. One of the greatest advantages of having a personal coach is the ability to discuss issues in depth. The service includes a predetermined number of hours of one-on-coaching sessions. We coach clients by telephone, in person, and via e-mail.

Why is coaching becoming so popular?

People are realizing how simple it can be to accomplish something that several years ago might have felt out of reach or like a pipe dream. A coach is not a miracle worker, but a coach does have a large tool kit to help the Big Idea become a reality. Fortunately, people now have time and resources to invest in themselves in this kind of growth.

Many coaches are spiritually based - even the ones who coach Fortune 500 Companies. America is getting spiritual quickly. Our working definition of spirituality is how connected you are with yourself and others. Our coaching helps the clients to tune in better to themselves and others.

Excerpted from frequently asked questions about coaching written by Thomas J. Leonard, Founder, Coach U

[ Home I Company Information I Services I Health & Wellness Products I From The Coach I Workplace Etiquette ]

[ Faith I Client Comments I Contact Us I Visitor Survey I Workshop Registration ]

Website designed by INTELIGIT, Inc.